Politique d’expédition

At ANENG, we are committed to providing a fast and reliable delivery experience for our customers.

Orders shipped within the United States are fulfilled from our US warehouse to ensure faster delivery times and a smoother shopping experience.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Once your order has been shipped, you will receive a confirmation email with tracking information.

* Delivery times are estimates and may vary depending on the destination, carrier availability, weather conditions, and other external factors.

Once your order has been shipped, you will receive an email containing your tracking number.

Please allow 24–48 hours for tracking information to update after shipment.

If you have not received tracking information within 5 business days, please contact our support team and we will assist you.

Sometimes tracking information may take a short time to update after the carrier receives your package.

If your tracking number shows no updates for several days, please do not worry. The package may still be in transit.

If you experience any issues with your shipment, please contact us and our team will help resolve the problem.

For orders shipped within the United States, customers will not be responsible for additional customs duties or import fees.

For international orders, customers may be responsible for any customs duties, taxes, or import fees required by their local authorities.

These charges are determined by the destination country and are not included in the product price or shipping cost.

While we work hard to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:

We appreciate your understanding and patience.

If you have any questions regarding your order or shipping, please contact us:

Email: anengstore@outlook.com